Support Scan

Know what is happening.
When it matters.

A clearer way to manage rounds, staff tasks, safety workflows, and facility oversight.

Built for the realities of treatment operations.

A clearer shift

What needs attention is never buried.

Rounds, priorities, and the next action come forward automatically—on the phones staff already carry.

Live product environment · Harbor Ridge Recovery
Support Scan rounds board with clients ordered by the next observation due
Next round02:18
Shift live

Shift handoff

Give every staff member a clearer shift.

Assigned work. Current priorities. A clean record of what has already happened.

01 / Rounds

Every round.
Clearly recorded.

Scheduled observations stay visible. Presence can be verified by Bluetooth beacon or NFC. Location, observation, and safety attestations are captured at the point of care.

  • Q5–Q60 and 1:1 intervals
  • Offline-safe recording
  • Two-tap workflow
Live rounds board
Two-tap observation sheet
Observation recorded

02 / Accountability

See what was completed—and what was not.

Late work surfaces automatically. The right people are notified. Resolution stays attached to the record.

Explore accountability

03 / Oversight

Stay connected without being onsite.

A live view across staff, shifts, and locations—without calling the unit for an update.

Organization overviewLive
3Facilities active
27Staff on shift

Activity shown is synthetic demonstration data.

04 / Multi-location

One view across every location.

Each facility stays isolated. Leadership sees the organization as one connected operation.

Harbor RidgeAll rounds currentLive
North HouseShift activeLive
Support Scan administrator dashboard
Canyon View12 staff onsiteLive

05 / Audit trail

A clear record of every action.

Sign-ins, rounds, level changes, edits, alerts, and configuration changes are attributed and timestamped in an append-only history.

Round completedJordan Lee · NFC verified

Alert acknowledgedJordan Lee · Room 4

!

Late observation detectedAutomated · Q15 schedule

Round completedMaya Chen · Beacon verified

Security & reliability

Built to protect the record.

01Encryption in transit and at rest

02Role-based, minimum-necessary access

03Physically isolated facility databases

04Offline-safe mobile workflow

Security overview
Harbor Ridge RecoverySynthetic demonstration facility

A shift in focus

From “Did it happen?” to “Here is the record.”

The one-minute walkthrough follows one fictional shift—from sign-in and scheduled observations to reporting and leadership oversight. No real client or facility data is used.

Product walkthrough · 60 seconds

See exactly how a round works.

From staff sign-in to leadership oversight—without scheduling a presentation.

Support Scan in action60 seconds · Captions available

Explore at your own pace

See the work.
Then see the product.

Start with a real operational scenario—no scheduled presentation required.