Legal

Terms of Service

TEMPLATE — TERMS_PENDING. Structure and intended positions drafted for counsel; not effective until reviewed and published. LEGAL_REVIEW_REQUIRED.

Intended structure for review

  • Service description — operational rounding and oversight software; explicitly not a medical device, emergency service, or clinical decision tool.
  • Accounts & facility responsibilities — accurate configuration, workforce account hygiene, device policy, appropriate clinical oversight.
  • Subscription & billing — $45 per bed per month, wristbands included; rate locked for the agreement term; trial terms; suspension for non-payment with data preserved.
  • Hardware bundle — wristband supply terms, single-use expectations, safety guidance, and liability allocation for physical components. LEGAL_REVIEW_REQUIRED (product liability + insurance).
  • Data ownership — the facility owns its data; export on off-boarding; our license limited to providing the service.
  • Acceptable use — see AUP.
  • Warranties & disclaimers — no clinical-outcome or compliance guarantees; service-level commitments as separately stated.
  • Liability, indemnity, termination, governing law — for counsel.