Legal
Acceptable Use Policy
What we ask of everyone using the platform:
- Use the platform only for legitimate facility operations, by authorized workforce members, under the customer's agreements.
- No attempts to access another organization's data, probe or overload the service, or reverse-engineer safeguards.
- No falsification of records. The platform records what happened; using it to fabricate observations violates these terms and likely your license obligations.
- Credentials are individual. Shared logins undermine attribution and are prohibited.
- Report suspected security issues to customersupport@supportscan.org; good-faith reports are welcomed.